KLM is known as a caring and innovative airline in Europe, but not in the US. So, they challenged us to boost KLM’s brand awareness and presence, while showcasing their core values.
Introducing Care-E. KLM’s self-driving luggage trolley with a motherboard of gold.

Scan your boarding pass and Care-E guides you to restaurants, restrooms, shops or tags along while you wander around. It updates you on flight changes and drops you off at your gate.
Care-E’s design is the perfected balance between form and function. Large enough to carry multiple suitcases, small enough to be an approachable companion. To match Care-E’s friendly looks, we designed a deep communication system with hundreds of moods and expressions that give it nearly limitless possibilities.



